Customer Experience Automation for Healthcare

Explore how Talkdesk Customer Experience Automation transforms fragmented healthcare interactions into seamless, intelligent journeys. This video highlights how Talkdesk CXA coordinates a team of specialized AI agents to automate key use cases like patient access, pharmacy services, referrals, billing, and more—across systems and channels. Watch how CXA delivers end-to-end automation, connects with EHRs and external AI agents, and improves outcomes for providers and payers.