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5 Most common reasons why companies fire call center agents

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<h4>5 Most Common Reasons Why Companies Fire Call Center Agents.</h4>
Understanding why an agent’s performance declined, why they never measured up to expectations and why they went rogue and ended up getting fired is essential to knowing how to prevent these things from happening. Most of the time, the reason why is hidden within managerial processes, company policies and company culture. Find out more in this free ebook.

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Download the 5 Most Common Reasons Why Companies Fire Call Center Agents Ebook.

5 Most common reasons why companies fire call center agents

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Vous pourriez également être intéressé par :

The patient experience: Why it matters and how to improve it

Contact center management: Skills, tips, and strategies for success