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<h3>Oups ! Il semble qu'il y ait un problème de chargement de votre expérience de contenu.</h3>
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Thanks - the Talkdesk Team.

Partout, les centres de contact s'adaptent à une nouvelle normalité. Nous avons créé la feuille de route de la transformation CX pour vous faciliter ce processus.
The CX Transformation Roadmap provides 5 stages to modernize your contact center, building-in business continuity and improving your customer experience. We invite you to explore the roadmap to help you on your journey because what hasn’t changed is the imperative to deliver exceptional customer experiences.
Progressive stages to take:
<ol class="text text--16">
<li style="font-weight: 400;">Tackle: What do we need to change?</li>
<li style="font-weight: 400;">Transition: How will we change it?</li>
<li style="font-weight: 400;">Transform: Make the change.</li>
<li style="font-weight: 400;">Transcend: Leverage the benefits of change.</li>
<li style="font-weight: 400;">Thrive: Deliver seamless, exceptional CX every day.</li>
</ol>

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ChatGPT and the contact center of the future

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