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<h3>Oups ! Il semble qu'il y ait un problème de chargement de votre expérience de contenu.</h3>
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Thanks - the Talkdesk Team.

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CX professionals understand the importance of AI, yet organisations still struggle to deploy and adopt this technology in truly meaningful ways. For example, 89% of CX professionals believe in the importance of leveraging AI in the contact centre, yet only 14% of organisations consider themselves “transformational” in employing AI to do the heavy lifting for the business.
What is holding organisations back on the path to AI maturity? And how can these limitations be overcome in an increasingly automated world?
Rejoignez nos experts en IA pour en savoir plus :
<ul class="text text--16">
<li>L'évolution des perceptions de l'IA et de sa maturité dans le domaine de l'expérience client.</li>
<li>What are the top predictions for the future of AI in the contact centre.</li>
<li>How are global organisations achieving superior CX with AI.</li>
</ul>

The future of AI in the contact centre

Veuillez patienter pendant que nous validons vos paramètres de confidentialité.

Intervenants.

Jay Gupta

Paul Lasserre

Margi Deinlein