Wow, what a week Talkdesk had at our VIP Lounge in Tropisueño, during Dreamforce, November 19-22, 2019! If you joined us, thank you. If not, here are some of the highlights of what you missed (so you can be sure to catch us next year).
Video Highlights from Tropisueño during Dreamforce
November 19-22, 2019
End bad customer service with Talkdesk
Talkdesk’s industry-leading solutions were showcased in over 100 meetings and customized demos with our stellar sales team and subject matter experts. Additionally, attendees had the exclusive opportunity to preview the new Talkdesk innovation roadmap and updates.
Jafar Adibi, head of AI and Data Science at Talkdesk, led a thought leadership session for press and analysts on why using AI as a tool to improve contact center efficiency is so simple, all you see is results.
Coffee bars and happy hours
Word on the street spread fast and furious as we hosted nearly 2,000 people for coffee and breakfast, burrito and taco bars, and the ever-popular nightly happy hours sponsored by our partners Observe.AI, Teleopti-A Calabrio Company, Textline and Verint Monet.
Attendees were in high spirits with Tequila tastings of Patrón as well as caricatures from Sharon Tang Creation, freshly rolled cigars from The Cigar Guys, personalized cups from artist Simona Bundarzhieva and selfie booth fun from the Selfie Booth Co.
Congrats to all our nightly raffle winners who won fabulous prizes such as a full conference pass to Opentalk 2020—the industry’s leading customer experience event—JBL Flip 5 Waterproof speakers, Aaytee™ Voice-Activated Robots, Bose Sunglasses with built-in Bluetooth speaker, and hot-off-the-press Talkdesk socks!
Talkdesk was glad to celebrate the great accomplishment of being named a Leader in 2019 Gartner Magic Quadrant for Contact Center as a Service, North America, based on both ability to execute and completeness of vision. Get the full report.
A huge shout out to everyone involved in making Tropisueño VIP Lounge during Dreamforce a reality. From our amazing customers, who took the time to be there, to our great sponsors and friends (new and old) who supported the fun and insightful activities throughout the four dreamy days. Hope to see you all next year!