Industry Event

IUCX Conference 2025

Phoenix Convention Center, Phoenix, AZ
May 6-8, 2025

Hero Event Iucx 25

Talkdesk is heading to IUCX 2025!

Connect with us onsite to explore how our AI-powered Customer Experience Platform transforms how organizations engage with their customers.

From intelligent self-service to AI-driven insights, we will showcase how the latest innovations can help you reimagine customer journeys, boost satisfaction, and deliver seamless, personalized experiences at every touchpoint.

Whether you’re looking to modernize your contact center, map more effective customer journeys, or unlock the full potential of AI in your CX strategy — we’re here to help.

Transforming Customer Service with Omnichannel AI and Self-Service

Wednesday, May 7, 9:30 – 10:30 a.m. MST | ROOM 123

Improving your customer journey requires more than just technology – learn about the process transformation required to set utilities organizations up for success. Join Las Vegas Water Valley District and Talkdesk to hear how implementing a modern AI-powered Customer Experience Platform can improve customer satisfaction and elevate every touchpoint of the customer journey. Learn about real-world applications for AI and customer self-service, how to map customer journeys and uncover insights, and best practices to deliver a modern customer experience.