Transforming the customer journey with AI for every day: Real-life stores from Talkdesk and AWS [NYC]

From increasing self-service rates to helping agents resolve issues faster, artificial intelligence (AI) is shaping the future of the contact center.

Join this session to hear examples of successful AI implementations from both Talkdesk and AWS, as well as learn everyday AI use cases that are accessible to any contact center. Find out about the latest advances in AI, while keeping one foot in the real world.

This is a recording of our session with Amazon Web Services from Opentalk CX Summit Series 2022 – New York City.