On-Demand Webinar

Transforming the customer journey with AI for every day: Real-life stores from Talkdesk and AWS [NYC]

Transforming The Customer Journey With Ai For Every Day Real Life Stores From Talkdesk And Aws Nyc

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From increasing self-service rates to helping agents resolve issues faster, artificial intelligence (AI) is shaping the future of the contact center.

Join this session to hear examples of successful AI implementations from both Talkdesk and AWS, as well as learn everyday AI use cases that are accessible to any contact center. Find out about the latest advances in AI, while keeping one foot in the real world.

This is a recording of our session with Amazon Web Services from Opentalk CX Summit Series 2022 – New York City.

Fill out the form to watch the recording.

Brett Hamilton Purple Opentalk

Brett Hamilton

Head of Business Development, Natural Language AI Services at Amazon Web Services

Paul Odwyer Purple Opentalk

Paul O'Dwyer

AI Strategic Sales Specialist at Talkdesk