Press Release

Talkdesk honored by Goldman Sachs for Entrepreneurship

Talkdesk CEO Tiago Paiva among 100 Most Intriguing Entrepreneurs at 2021 Builders + Innovators Summit

SAN FRANCISCO — Oct. 13, 2021Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, announced today that Goldman Sachs (NYSE:GS) is recognizing Talkdesk Founder and Chief Executive Officer Tiago Paiva as one of the 100 Most Intriguing Entrepreneurs of 2021 at its Builders + Innovators Summit. The two day event runs from October 13-15 and is being held in Healdsburg, CA.

Paiva started Talkdesk 10 years ago as a young engineer with a dream and the determination to forever change customer experience by putting the customer at the heart of every conversation and interaction. Living in Portugal at the time, he prototyped a cloud-based contact center solution that was easy to deploy, integrate, and operate. The opportunity to share his solution came in a form befitting the start of a scrappy, disruptive tech company. He entered and won a hackathon, got some seed funding, moved to America, and Talkdesk was born. 

Over the past decade, Talkdesk has grown rapidly from a small, 10-person organization to a global leader in the SaaS industry with nearly 2,000 employees in 16 countries. In August 2021, the Talkdesk valuation tripled to more than $10 billion, placing it among the most highly valued private companies in the SaaS or enterprise software space. Talkdesk also marked its third consecutive year on the Forbes Cloud 100, jumping 36 spots to #17, underscoring the global market demand for a better way to deliver great customer experiences. 

“Innovation doesn’t happen just anywhere; it thrives where there’s a wide range of thoughts and perspectives,” said David M. Solomon, Chairman & CEO of Goldman Sachs. “One of our great strengths is our ability to bring together people from different walks of life and to spark conversations today that will lead to breakthroughs tomorrow. The leaders we’ve chosen to highlight at our Builders + Innovators Summit are truly remarkable, and we are pleased to recognize Tiago as one of this year’s most intriguing entrepreneurs.”

In addition to honoring 100 entrepreneurs, the 2021 Builders + Innovators Summit consists of general sessions and clinics led by seasoned entrepreneurs, academics, and business leaders, as well as resident scholars.

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About Talkdesk

Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at

Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.  

Media Contact: 

Talkdesk Public Relations

[email protected]