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Masterclass: Make every agent your best agent with AI-powered agent assistance.

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<p class="text text--16">Thanks - the Talkdesk Team.</p>

<p class="text text--16">Modernizing productivity and empowering agents with advanced tools and technologies is crucial for contact centers to meet customer expectations, reduce costs, ensure scalability, and increase overall efficiency.</p>
<p class="text text--16">In this masterclass, we explore the tools that drive these outcomes and hear from Talkdesk customer Ken Cohen of JK Moving Services on how they’ve implemented Talkdesk Agent Assist and Virtual Agent to help their agents resolve customer queries quickly and correctly.</p>
<p class="text text--16"><strong>Tune into this masterclass to learn how JK Moving Services:</strong></p>
<ul class="custom-bullet-list text text--16">
<li class="custom-bullet-item"><i class="icon-ui-checkmarkbullet -size-24 -primary"></i><div class="d-flex flex-column">Increased sales conversion rate by 26%</div></li>
<li class="custom-bullet-item"><i class="icon-ui-checkmarkbullet -size-24 -primary"></i><div class="d-flex flex-column">Decreased AHT by 14%</div></li>
<li class="custom-bullet-item"><i class="icon-ui-checkmarkbullet -size-24 -primary"></i><div class="d-flex flex-column">Increased hiring from non-industry specific hires by 33% and reduced the average training time by 25%</div></li>
</ul>
<p class="text text--16">You’ll also see an exclusive demo of Talkdesk Agent Assist and Automatic Summary, a new GPT-powered capability that can reduce costs and improve efficiency by shaving 30-60 seconds off every interaction. You don’t want to miss this session!</p>


Masterclass: Make every agent your best agent with AI-powered agent assistance.

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