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Talkdesk Names David Paulding Senior Vice President of International

Enlists award-winning sales exec with deep expertise in cloud technology and customer experience solutions to lead growth in EMEA, LATAM, and APAC  


LONDON–Nov. 21, 2022Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced David Paulding has been appointed senior vice president of international. A customer experience (CX) and cloud industry insider, Paulding will helm sales efforts for Talkdesk across the EMEA, LATAM, and APAC regions, helping to meet the worldwide demand for contact center as a service solutions.


Paulding joins Talkdesk with over two decades of international sales experience, working with some of the world’s leading brands across the financial, retail, outsourcing, and technology sectors. He previously served as chief sales officer at Odigo, where he was responsible for the overall business plan and revenue expansion through direct and indirect channels. Prior to his role at Odigo, he was vice president of global sales at Capgemini. Paulding has additionally held sales leadership positions with Genesys and Interactive Intelligence. 


“What makes a great customer experience is universal in many ways, but no organization or market is exactly the same,” said Shane Evans, chief revenue officer, Talkdesk. “David has deep knowledge of the CX industry and regional nuances and requirements, particularly in key vertical sectors. His experience in building diverse sales teams across geographies, and helping businesses leverage technology to achieve tangible outcomes, will prove invaluable to the success of our customers and our continued momentum.”


“It’s a remarkable time to be part of the Talkdesk team and share in its passion and reputation for customer-obsession, and have the opportunity to play a part in bringing disruptive, game-changing technology to market,” said David Paulding, senior vice president of international, Talkdesk. “I look forward to contributing to the company’s mission and driving further exponential growth.”


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Acerca de Talkdesk

Talkdesk® es un líder mundial de contact centers en la nube para empresas obsesionadas con el cliente. Nuestras soluciones de experiencia del cliente que dan prioridad a la automatización optimizan los procesos de atención al cliente más importantes de nuestros clientes. Nuestra velocidad de innovación, experiencia vertical y presencia global reflejan nuestro compromiso de garantizar que las empresas puedan ofrecer mejores experiencias en cualquier sector y a través de cualquier canal, lo que se traduce en una mayor satisfacción del cliente y en la aceleración de los resultados empresariales. 


Talkdesk es una marca registrada de Talkdesk, Inc. Todos los nombres de productos y empresas son marcas comerciales™ o marcas registradas ® de sus respectivos propietarios. El uso de los mismos no implica ninguna afiliación o respaldo por parte de los mismos.  


Contactos para los medios de comunicación: 


Camille Beasley 

[email protected]

(972) 896-1936