Industry Event
FinovateFall
The Marriott Marquis Times Square, New York
Sep. 9 – 11, 2024
Not registered? Save 25% using our VIP code FKV2787SPN when booking.
Experience the future of financial services CX, meet Talkdesk at Finnovate Fall.
Meet Talkdesk industry experts at Finnovate Fall, and see our purpose-built platform for banks and credit unions in action.
Talkdesk Financial Services Experience Cloud™ for Banking is an AI-powered, end-to-end CX solution designed and built from the ground up to meet the unique needs of banks, including out-of-the-box integrations to core banking platforms, digital banking platforms, CRM platforms supporting pre-built automated workflows for account servicing, lending, payments & collections, and AI and omnichannel capabilities that work together to eliminate blind spots in customer journeys.
Book a meeting with us at the event or come by our booth #103.
Unifying and personalizing the customer journey through a digital and AI-first strategy.
Monday, Sep. 9 at 12:50 – 1:05 p.m.
Rahul Kumar – GM & VP – Financial Services & Insurance, Talkdesk
Customer expectations for seamless, intelligent and omnichannel service are higher than ever. But many of the banks and credit unions that adopted new digital tools to adapt are struggling with siloed and disjointed experiences. How do we break those silos down and unlock business value and customer convenience? We will explore emerging customer experience challenges facing the industry and how leading institutions are overcoming them and differentiating themselves. We’ll go beyond the hype of AI and share real ways banks and credit unions are leveraging it to eliminate operation blind spots, empower service agents, and drive satisfaction and loyalty. And we’ll show how a truly personalized customer journey creates real value for your institution and the customers you serve.