A Better Way with AI Day
We believe AI transforms customer experiences—so much so, we made it a holiday!
Join us as we embrace AI to rid the world of bad customer experience!
Improved customer experiences with AI.
Real talk. Straight from our customers.
Charles Doherty, Senior Manager of Service Design at Checkr
Customer Story
Fortem better understands their customers.
Customer Story
Metro Finance builds an intelligent customer journey.
"This holiday will become an annual marker for the entire CX industry to pause and reflect on the positive impact of AI on employees, businesses, and customers. We hope brands and customer experience professionals worldwide will join us in the celebration each year on October 23."
Tiago Paiva CEO & Founder, Talkdesk
Leading with AI.
Hear from those shaping the future of customer experience.
Neville Letzerich, Chief Marketing Officer at Talkdesk
Hear from Shawn O’Connell, VP, Global AI Sales
Hear from Crystal Miceli, VP, Product & Industry Marketing
Hear from Ed Durbin, VP, Retail Strategy
Hear from Pedro Andrade, VP, Artificial Intelligence
AI that actually drives outcomes.
Customer Story
Michaels’ service levels jumps to 89% with Talkdesk Copilot
Michaels has transformed its customer experience by partnering with Talkdesk, boosting service levels from 20% to 89% year-over-year. Talkdesk Copilot is now a key element of Michaels’ AI strategy, empowering agents to handle inquiries more effectively.
Customer Story
Checkr enhances self-service with Talkdesk Autopilot
Checkr has strengthened its customer experience by integrating Talkdesk Autopilot, aligning with its mission to deliver seamless background checks. The system enables frictionless experiences through both live and virtual agents.
Talkdesk Ascend AI Platform
Bringing the power of agentic and generative AI to customer experience with a platform that elevates every touchpoint in the customer journey so businesses bring the future of AI-powered operations into their environments today!
Agentic AI-powered contact center platform.
Live Webinar
CX Innovators Showcase
Join the 2024 class of CX Innovators Award winners, as they share real-world stories and advice on improving customer experience, workforce efficiency, operational effectiveness, and business growth.
