CLOUD CONTACT CENTER

Talkdesk is the only cloud contact center solution that provides a better way for businesses and customers to engage with one another.

Customer Obsessed Woman Transparent

Customer Value Leadership.

Talkdesk Receives Frost & Sullivan 2022 Customer Value Leadership Awards for Vertical Market Excellence.

Trusted partner.

Trusted partner.

Companies around the world rely on Talkdesk to optimize customer experiences, and G2 has rated us #1 in Contact Center Operations a remarkable 16 times.

Superior customer experience service.

Superior customer experience service.

Customer satisfaction is our specialty, so it's no wonder we receive outstanding reviews. We have a rating of 4.4 out of 5 on Trustpilot.

Talkdesk is trusted by 10,000 customers worldwide.

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Top Eight Measurable Benefits Moving Cloud Cc

Discover more benefits.

Talkdesk delivers enterprise scale with consumer simplicity. Our platform is adaptable and integrates with your other core technologies—so you can have better contact centers that scale with your business.

Leader in AI

With an automation-first approach, we’re building a better way for businesses and customers to engage with one another.

Trusted

30+ security certifications.
Global call quality.
Authentication & Threat Protection.

Superior voice and call quality

Connect to your customer with crystal-clear voice quality, unmatched reliability, and personalization that reflects your brand.

60+ integration, 80+ offerings access and growing

We’re always working to improve and innovate, releasing hundreds of new features and integrations each year to stay ahead of technology and trends.

Hear why our customers love Talkdesk.

Rated 8.1 out of 10 based on 613 reviews and ratings on

Nov 15, 2023

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

Nick Gordon

Aug 29, 2023

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

Aanvik Modi

Aug 04, 2023

Talkdesk is well suited for any industry that is looking track, customize, and increase efficiency in any call center setting.

Jeremy Dotson

Jul 31, 2023

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Vasilios Christides

Jul 27, 2023

For customer outreach, quality assurance is important and call quality is excellent.

Tamara S

Jul 25, 2023

It helped us in retaining existing SIP Numbers, Integrating with internal AWS Storage, Integrating with reporting solution, Debugging call and call flows.

Dineshkumar Kharabe

Jul 21, 2023

Integrates well with Salesforce.

Zachary Metzger

Jul 19, 2023

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

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