Benefit from browser-based telephony, Enhanced Caller ID, IVR, Skills-based Routing and waiting queues. Click-to-call and use advanced call control features like warm transfer, hold and mute.
Monitor live calls, listen to call recordings and engage in call conferencing all from the browser. Leverage real-time and historical reporting for data-driven decision-making.
View caller interaction history from integrated business tools like Salesforce, Zendesk, Shopify and others. Call recordings, metrics and dispositions are automatically populated into integrated business tools.