Business phone and
inside sales software.
The all-in-one call center software for small business. Starting at $15/mo.
See The ProductTalk to Sales
Our Clients
Optimize Your Calls
Work from anywhere and benefit from unlimited concurrent calls, queues, personalized greetings, intelligent routing or call forwarding.
Complete Call Control
Take advantage of holding, muting or call transferring to other agents or external numbers.
Know Who is Calling
Access caller’s comprehensive profile and information before answering the phone. Your customers will never have to repeat information.
Keep Track of Interactions
Have every agent on the same page through shared notes, call recordings and detailed activity history.
Increase Agent’s Productivity
Use integrations to maintain information updated automatically in all systems, avoiding work duplication and redundancy.
Make Data Driven Decisions
Access real-time call center statistics, service level performance, detailed metrics and live monitoring of all calls.
See what’s possible with Talkdesk Call Center Software
Connect Your Call Center With Your Services
Talkdesk provides a comprehensive overview of the customer with information from your company’s CRM, Helpdesk, back office solutions and social and business networking sites. See all the available integrations.
Zendesk
Desk
Salesforce
Highrise
OlarkHave a Complete Overview of Your Call Center Performance
Evaluate agent, team, phone number and company performance with call monitoring, real-time analytics and historical reporting.
Call Monitoring
Listen to agent’s calls in real-time to guarantee quality standards. Increase your company’s effectiveness and professionalism.
Real Time Monitoring
Analyze your call center metrics in real-time. Improve business KPIs and decrease costs by identifying inefficiencies.
Historical Reports
Monitor the performance of your company so you can make intelligent business decisions based on comprehensive data.
As seen on
