The only call center software you’ll ever need

Basic

An advanced business phone
for small businesses

$15

per agent/month

  • Unlimited Concurrent Calls
  • Forward to Phone
  • Skill-Based Routing
  • Voicemail Transcriptions

Professional

An all-in-one call center software
for SMBs

$25

per agent/month

  • Interactive Voice Response (IVR)
  • Integrations API
  • Call Recording
  • Enhanced Caller ID
  • Historical Reporting
  • Onboarding Coach

Enterprise

Ideal for larger teams with
more critical needs

$45

per agent/month

  • Team dashboards
  • Custom Daily Reporting
  • Web 2 Lead
  • Phone Support

Don’t know which plan is the best for your business?

Detailed Feature Comparison

Virtual Calling Capabilities BASIC PROFESSIONAL ENTERPRISE
Unlimited Concurrent Calls
Call History
Call Control
Call Transfers
Call Dispositions and Notes
Interactive Voice Response (IVR)
Voicemails
Outbound Caller ID
Built-in CRM
Desktop Notifications
International Phone Numbers
Forward to Phone
Team Productivity BASIC PROFESSIONAL ENTERPRISE
Personalized Greetings
Call Queues
Skill-Based Routing
Group voicemails and assignement
Individual Extensions
Individual Voicemails
Team Dashboards
Integrations BASIC PROFESSIONAL ENTERPRISE
Contact Importer
Email Notifications
Google Chrome Extension
Salesforce Integration
CRM Integrations
Helpdesk Integrations
Chat Integrations
Ecommerce Integrations
Integrations API
Team Performance BASIC PROFESSIONAL ENTERPRISE
Call Recording
Historical Reporting
Call Monitoring
Call Barging
Real-time Reporting
Custom Daily Reporting
Talk your own Language BASIC PROFESSIONAL ENTERPRISE
Voicemail Transcriptions
Enhanced Caller ID
Web 2 Lead
Local Caller ID
Awesome Support BASIC PROFESSIONAL ENTERPRISE
Knowledge Base
Email Support
Onboarding Coach
Success Manager
Phone Support
Service Level Agreement (SLA)

Questions about pricing? Talk to Sales

Common Questions

How does the 14-day free trial work?

When you create an account we automatically credit you with $5 (enough for 250 minutes). You can buy a phone number, or use your own, and start making and receiving calls immediately. You can add and remove agents and have unrestricted access to all of the features.

How much does calling cost?

Every plan includes a free USA/Canada phone number. Incoming calls cost $0.02/minute and outbound calls $0.03/minute for USA/Canada. International calls have different rates.

What happens when the trial ends?

The free trial allows you to try Talkdesk for 14 days. Before your trial ends, you will receive an email explaining how you can keep your account active. Then, we automatically charge your account for the remaining days of the month.

What if I want to cancel my service?

No problem. If you decide Talkdesk isn’t for you, simply cancel before your next billing period. You won’t be charged for the next month of service.

If you’re on an Annual Plan, you will be charged a penalty equal to 3 months of service.

What is an agent?

An “agent” is anyone in your company who will contact your customers or prospects using Talkdesk. You can add or remove agents at any time and we will prorate your account depending on when you add the agent.

What phone numbers does Talkdesk support?

Talkdesk currently offers numbers from the following countries: United States, Austria, Belgium, Canada Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden and United Kingdom. We are always expanding, so contact us if you would like a number from a country that is not listed. You can also use your current phone numbers.

What are my payment options?

We accept Visa, MasterCard, American Express, Discover and debit cards.

What if I do not want to pay with a credit or debit card?

We accept other forms of payment. Please contact us at support@talkdesk.com to setup your account.

Sign up for your 14-day free trial to benefit from our complete call center software solution.

Try Talkdesk for Free

Talkdesk is an all-in-one, browser-based call center software for sales, support and marketing.

There is no hardware, no software to install and it takes 5 minutes to setup. You can integrate your business tools with one click and we will give you free credits to make and receive calls.

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