The only call center software you’ll ever need

REGULAR

$19

per agent/month

billed annually

billed monthly $29

  • Up to 5 agents
  • Basic call center functionality
  • Pay-as-you-go
  • Email support
  • Minutes sold separately
  • Compare plans

PRO

$39

per agent/month

billed annually

billed monthly $49

  • Salesforce widget integration
  • Desk.com widget integration
  • Zendesk widget integration
  • Live monitoring
  • Minutes sold separately
  • Compare plans

ENTERPRISE

$99

per agent/month

billed annually

billed monthly $125

  • Custom daily reporting
  • Dedicated account manager
  • Phone support
  • Service Level Agreement
  • Minutes sold separately
  • Compare plans

Would you like to know more?

Detailed Plan Comparison

Standard Features REGULAR PRO ENTERPRISE
Unlimited Concurrent Calls
Comprehensive Contact History
Advanced Call Control
Warm and Blind Transfers
Call Queues
Voicemail
Built-in CRM
Call Dispositions and Notes
Personalized Greetings
Extensions
Contact Importer
International Phone Numbers
Advanced Features REGULAR PRO ENTERPRISE
Individual and Group Voicemail
Voicemail Assignment
Voicemail Transcription
Call Recording
Call Monitoring
Whisper Coaching
Call Barging
Conference Calling
Callback from Queue
Enhanced Caller ID
Outbound Caller ID
Routing REGULAR PRO ENTERPRISE
Interactive Voice Response (IVR)
Skills-based Routing
Forward-to-Phone
Automatic Call Distributor (ACD)
Integrations REGULAR PRO ENTERPRISE
Click-to-Call
Two-way Data Synchronization
Automated Tasks
Salesforce Integration
CRM Integrations
Helpdesk Integrations
Ecommerce Integrations
Chat Integrations
Integrations API
Web-to-Lead
Reporting and Analytics REGULAR PRO ENTERPRISE
Email Notifications
Desktop Notifications
Customized Agent Dashboard
Real-time Reporting
Historical Reporting
Customized Daily Reporting
Customer Support REGULAR PRO ENTERPRISE
Knowledge Base
Email Support
Onboarding Coach
Dedicated Customer Success Manager
Phone Support
Service Level Agreement (SLA)

Questions about pricing? Talk to Sales

Common Questions

How does the 14-day free trial work?

When you create an account we automatically credit you with $5 (enough for 250 minutes). You can buy a phone number, or use your own, and start making and receiving calls immediately. You can add and remove agents and have unrestricted access to all of the features.

How much does calling cost?

Every plan includes a free USA/Canada phone number. Incoming calls cost $0.02/minute and outbound calls $0.03/minute for USA/Canada. International calls have different rates.

What happens when the trial ends?

The free trial allows you to try Talkdesk for 14 days. Before your trial ends, you will receive an email explaining how you can keep your account active. Then, we automatically charge your account for the remaining days of the month.

What if I want to cancel my service?

No problem. If you decide Talkdesk isn’t for you, simply cancel before your next billing period. You won’t be charged for the next month of service. If you’re on an Annual Plan, you will be charged a penalty equal to 3 months of service.

What is an agent?

An “agent” is anyone in your company who will contact your customers or prospects using Talkdesk. You can add or remove agents at any time and we will prorate your account depending on when you add the agent.

What phone numbers does Talkdesk support?

Talkdesk currently offers numbers from the following countries: United States, Austria, Belgium, Canada Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden and United Kingdom. We are always expanding, so contact us if you would like a number from a country that is not listed. You can also use your current phone numbers.

What are my payment options?

We accept Visa, MasterCard, American Express, Discover and debit cards.

What if I do not want to pay with a credit or debit card?

We accept other forms of payment. Please contact us at support@talkdesk.com to setup your account.