Get it right at first contact: Talkdesk AI delivers.

Transform customer experiences, dramatically reduce costs, and supercharge operational efficiencies with AI-powered cloud contact center solutions from Talkdesk.

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“Every 1% penetration into my contact rate, generates $1 million worth of revenue. That’s multiple times higher than my annual cost of Talkdesk. It’s not a cost center. It’s a profit center.”

Ken Cohen SVP Sales & Business Development at JK Moving

Innovative companies globally rely on Talkdesk.

WaFd Bank

Conversational AI reduces check balance time by 90%

Farfetch

Automation improves handle times by 50%

Carbon Health

Automation reduces patient wait times and boosts clinic answer rates 40%

JK Moving Services

AI-based optimization increases sales conversion by 26%

British Columbia Lottery Corporation

AI improved handle, hold, and wait times

Sysco

$100K annual savings through automation

Quadient

Doubled self-service rate with AI

Global Leader in Market.

From being a Leader in the G2 Grid® Scoring for Contact Center Software to Top 10 on Forbes Cloud 100, Talkdesk is widely recognized as an innovative leader.

Trusted Partner.

Companies around the world rely on Talkdesk to maximize their CX strategy. Customer ratings have ranked us #1 overall for global contact centers in the G2 Grid for the 6th consecutive season.

Superior Customer Experience Service.

Customer satisfaction is our speciality, so it's no wonder we receive outstanding reviews. We have a Top rating of 8.6 out of 10 on TrustRadius.

Top Eight Measurable Benefits Moving Cloud Cc

Discover more benefits.

Talkdesk delivers enterprise scale with consumer simplicity. Our platform is adaptable and integrates with your other core technologies—so your contact center maximizes technology investments and drives better outcomes.

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Leader in AI

With an AI-first approach, we help businesses serve their customers efficiently, effectively, and responsibly across any channel.

Trusted

30+ security certifications.
Global call quality.
Authentication & thread protection.
94% customer satisfaction score.

Flexible

Open platform with deep out-of-the-box integrations and low-, no-, & custom-code tools. 70+ pre-built connectors including vertical systems.

Innovative

We help our customers stay ahead of their customers’ needs and drive tangible business growth with leading AI for CX and products that are purpose-built for specific industries.