Get it right at first contact: Talkdesk AI delivers.
Transform customer experiences, dramatically reduce costs, and supercharge operational efficiencies with AI-powered cloud contact center solutions from Talkdesk.
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“Every 1% penetration into my contact rate, generates $1 million worth of revenue. That’s multiple times higher than my annual cost of Talkdesk. It’s not a cost center. It’s a profit center.”
Ken Cohen SVP Sales & Business Development at JK Moving
Innovative companies globally rely on Talkdesk.
WaFd Bank
Conversational AI reduces check balance time by 90%
Farfetch
Automation improves handle times by 50%
JK Moving Services
AI-based optimization increases sales conversion by 26%
British Columbia Lottery Corporation
AI improved handle, hold, and wait times
Sysco
$100K annual savings through automation
Quadient
Doubled self-service rate with AI
Discover more benefits.
Talkdesk delivers enterprise scale with consumer simplicity. Our platform is adaptable and integrates with your other core technologies—so your contact center maximizes technology investments and drives better outcomes.
Leader in AI
With an AI-first approach, we help businesses serve their customers efficiently, effectively, and responsibly across any channel.
Trusted
30+ security certifications.
Global call quality.
Authentication & thread protection.
94% customer satisfaction score.
Flexible
Open platform with deep out-of-the-box integrations and low-, no-, & custom-code tools. 70+ pre-built connectors including vertical systems.
Innovative
We help our customers stay ahead of their customers’ needs and drive tangible business growth with leading AI for CX and products that are purpose-built for specific industries.
Hear why our customers love Talkdesk.
Rated 8.2 out of 10 based on 682 reviews and ratings on
