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Talkdesk helps providers reimagine patient experience.

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Talkdesk Healthcare Experience Cloud key features.

EHR integration

Surface key information for tailored interactions across the patient journey. Leverage deep functionality with direct EHR bridges and a HL7 FHIR standards-based universal EHR connector.

Healthcare agent workspace

Give staff a unified view of patient context from previous interactions and medical history, and recommended next-best actions within a single interface.

Agent assistance

With medical-grade speech-to-text, give agents real-time recommendations for content and answers as they engage patients.

Healthcare provider workflows

Leverage AI to streamline interactions and automate processes such as payments, appointment management, and prescription refills.

Explore the connected, intelligent, and intuitive contact center built for healthcare.