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Proven to help companies have better conversations.
"Agent Assist is a game-changer for achieving our goals of reducing agent and customer effort while driving customer satisfaction."
Dale Sturgill VP Contact Center Operations, EmployBridge
Talkdesk Agent Assist key features.
Next best actions
Quickly resolve customer issues by proactively providing agents with next best action recommendations for each stage of the conversation.
Resolve complex customer issues faster with real-time shortcuts based on customer needs and optimized outcomes.
Automate manual tasks and capture customer information inside any application, without leaving Talkdesk Workspace.