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Umfangreichste Suite von Native Apps. 
Eine einheitliche Plattform. 
Ein Benutzererlebnis.

End-to-End

Flexibel für Ihr Unternehmen. 
“Klicks statt Code”-Admin. 
Frontline-Empowerment.

Anpassungsfähig

Schnelle Implementierung. 
Moderne Benutzeroberfläche. 
Keine Lernkurve bei Agenten.

Intuitiv

Intelligente Engagements. 
Operative Effizienz.

KI-infundiert

60+ Integrationen. 
Offene APIs. 
Innovations-Ökosystem.

Integriert

Über 30 Sicherheitszertifizierungen. 
Weltweite Anrufqualität. 
Authentifizierung &amp; Schutz vor Bedrohungen.

Zuverlässig

Machen Sie mit Talkdesk Kundenerfahrung zu Ihrem Wettbewerbsvorteil.

features

Talkdesk ist darauf fokussiert, die Zukunft vorzubereiten, wobei dies jedoch nicht auf Kosten der aktuellen Kunden geschieht. Dort hört man nicht nur zu, sondern setzt unser Feedback und unsere Ideen auch um. Wir haben mit Talkdesk einen echten Geschäftspartner gewonnen.

quote

Innovative Unternehmen weltweit vertrauen auf Talkdesk.

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Über 60 Integrationen zum Aufbau Ihrer individuellen Contact Center-Lösung.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

For customer outreach, quality assurance is important and call quality is excellent.

Our contract with Five9 was finishing and we found a modern alternative which is much easier to use, which has a nice and easy interface, and which automatically connects with Salesforce. These differences were ones of the most important in the decision of changing the product for our daily work. Talkdesk is a great product for customer service.

I am sure there are many VOIP programs out there (we have tried 3 so far), but Talkdesk is here to stay. The integration with Salesforce, and the possibility and ease with which managers can listen to calls for quality reviews, offers everyone in my small office enough peace of mind about our work processes.

trustpilot

Fordern Sie eine kostenlose Demo an. Wir helfen Ihnen, Ihr Contact Center zu gestalten. Heute.

Erleben Sie das Cloud Contact Center für innovative Unternehmen.

panel

Take your contact center into the digital age with a modern cloud solution. Talkdesk is the Cloud Call Center Software for Innovative Enterprises.

[DE] Cloud Call Center Software Review  | Talkdesk

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Thanks - the Talkdesk Team.

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Treten Sie mit Ihren Kunden in Kontakt – jederzeit, überall, über jeden Kanal und jedes Gerät – und integrieren Sie sie nahtlos in wichtige Systeme wie Salesforce.

Cloud-Callcenter-Software für innovative Unternehmen.

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