Logiciel cloud de centre d'appels pour entreprises innovantes.

Engagez le dialogue avec les clients à tout moment, n’importe où, sur n’importe quel canal et à l’aide de n’importe quel appareil, tout en vous intégrant de manière transparente aux systèmes essentiels comme Salesforce.

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Faites de l'expérience client votre avantage concurrentiel avec Talkdesk.

Tout-en-un

La plus large gamme d’applications natives.
Une plateforme unifiée.
Une expérience utilisateur unique.

Adaptable

Flexible pour votre entreprise.
Administration “Des clics, pas de code”.
Autonomisation de vos équipes.

Intuitif

Mise en œuvre rapide.
Interface utilisateur moderne.
Pas de courbe d’apprentissage pour les agents.

Alimenté par l'IA

Interactions intelligentes.
Efficacité opérationnelle.

Intégré

Plus de 60 intégrations.
APIs ouvertes.
Écosystème d’innovation.

Fiable

Plus de 30 certifications de sécurité.
Qualité d’appels optimale.
Authentification et protection contre les menaces.

Plus de 1 800 entreprises innovantes font confiance à Talkdesk.

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Plus de 60 intégrations pour créer votre solution de centre de contact personnalisée.

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Les clients adorent Talkdesk.

Rated 8.2 out of 10 based on 603 reviews and ratings onTrustRadius logo

1 star2 star3 star4 star5 star

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

Nick Gordon

1 star2 star3 star4 star5 star

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

Aanvik Modi

1 star2 star3 star4 star5 star

Talkdesk is well suited for any industry that is looking track, customize, and increase efficiency in any call center setting.

Jeremy Dotson

1 star2 star3 star4 star5 star

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Vasilios Christides

1 star2 star3 star4 star5 star

For customer outreach, quality assurance is important and call quality is excellent.

Tamara S

1 star2 star3 star4 star5 star

It helped us in retaining existing SIP Numbers, Integrating with internal AWS Storage, Integrating with reporting solution, Debugging call and call flows.

Dineshkumar Kharabe

1 star2 star3 star4 star5 star

Integrates well with Salesforce.

Zachary Metzger

1 star2 star3 star4 star5 star

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

Nordia Anaje

Découvrez le centre de contact cloud conçu pour les entreprises innovantes.

Demandez une démonstration gratuite. Nous vous aiderons à créer votre centre de contact. Aujourd’hui.