Talkdesk’s knowledge base is constantly updated with videos, blog posts, ebooks and white papers containing in-depth information on all existing features. As features are released, the knowledge base is updated with information to keep customers up-to-date on new tools.
Whether your business uses a CRM, helpdesk, e-commerce solution or live chat application, you’re sure to find the right Talkdesk integration to suit your needs. Our one-click integrations synchronize customer data and automate workflows to boost agent productivity and minimize busywork.
In addition to standard call center software functionality, Talkdesk provides an array of cutting-edge features, including advanced routing, custom reporting and more. Take advantage of over 40 features to improve the call center experience for supervisors, agents and customers.
"Talkdesk offers everything you look for in an enterprise software vendor, but will help us to increase our focus on quality interactions with dozens of innovative call center features such as a Slack integration, queue to call back, live reporting, Intelligent Reconnect and many more."
Director of Technical Support at Shopify