There are no results!

There are no results.

Please, try different search words.

There are no results for {{search_query}}

Customers are demanding faster and more flexible support from their favorite brands. With Talkdesk Virtual Call Center Software, you have the tools needed to provide excellent customer service across any channel.

hero

Uncover customer insights for quality interactions and predictive recommendations.

Actively Intelligent

Set up your contact center in weeks, not months.

Powerfully Simple

Boost agent productivity with 20+ pre-built integrations.

Seamlessly Connected

Make admin changes instantly with clicks, not code and the industry’s largest app ecosystem.

Endlessly Adaptable

Guaranteed call quality with an 4.22 MOS.

Enterprise Class

Transform Your Customer Experience Management with Talkdesk Hosted Contact Center Solutions

features

Hear Why Our Customers Love Talkdesk Hosted Call Center Software

Talkdesk has really helped with making work simpler and easier to complete, not only am I happy with how it assists me with getting my work completed in an orderly form but I am able to provide fast and sufficient service to my customers which will result in a better work avenue.

It is easy to use, it works as a great source of communication between agents and customers. It has features that are straight to the point and are easily remembered.

In my organization, we used Talkdesk as an auto-dialer and reporting system. It's used to make and take customer calls and to report productivity and quality management. It allows easy access to quick live and historical data, allowing us to monitor and track organizational performance.

I can schedule callbacks and rep up a call by adding a summary of what I and the customer spoke about. It is one of the best communication and telephonic tools for a workplace. As an employee, I can also check my progress when being coached about my work performance. The Talkdesk also records calls.

Talkdesk is helpful because we use it to receive calls in our BPO. Not only do we track live ques and statuses from agents, but we also receive feedback from our assessors through the talk desk as well as coaching, and it also stores customer contact data; I can track all my calls, and It records all the calls so we can come back to review them. You can also listen live and track your daily productivity.

Talkdesk is very useful in many ways. It helps improve our selling points, rectify mistakes, you know where you lack and can see your markings and ratings, give surveys to upskill us, and make sure our job is done correctly

Talkdesk is efficient and provides value in live reporting whilst storing historic data which can be used to plan effectively and analyse data where needed

Talkdesk has been phenomenal in terms of efficiency, reliability, and making sure to update any slagging that we might face with the platform.

trustpilot

<h3>Oops! Looks like there's an issue loading your content experience.</h3>
This could result from one or more of several issues:

<ul class="text text--16">
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

Request a demo to see how AI can boost results for your business.

Let us help you create customer experience magic with the power of AI.

default_form

Learn how Talkdesk Hosted Call Center Software can improve your customer service operations by leveraging the scalability and flexibility of the cloud.

Virtual Call Center Software