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Customers are demanding faster and more flexible support from their favorite brands. With Talkdesk Virtual Call Center Software, you have the tools needed to provide excellent customer service across any channel.

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Uncover customer insights for quality interactions and predictive recommendations.

Actively Intelligent

Set up your contact center in weeks, not months.

Powerfully Simple

Boost agent productivity with 20+ pre-built integrations.

Seamlessly Connected

Make admin changes instantly with clicks, not code and the industry’s largest app ecosystem.

Endlessly Adaptable

Guaranteed call quality with an 4.22 MOS.

Enterprise Class

Transform Your Customer Experience Management with Talkdesk Hosted Contact Center Solutions

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Hear Why Our Customers Love Talkdesk Hosted Call Center Software

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

Talkdesk is well suited for any industry that is looking track, customize, and increase efficiency in any call center setting.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

For customer outreach, quality assurance is important and call quality is excellent.

It helped us in retaining existing SIP Numbers, Integrating with internal AWS Storage, Integrating with reporting solution, Debugging call and call flows.

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

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Thanks - the Talkdesk Team.

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Learn how Talkdesk Hosted Call Center Software can improve your customer service operations by leveraging the scalability and flexibility of the cloud.

Virtual Call Center Software