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Talkdesk is the only cloud contact center solution that provides a better way for businesses and customers to engage with one another.

From being a Leader in the Gartner® Magic Quadrant™ for CCaaS to Top 10 on Forbes Cloud 100, Talkdesk is widely recognized as an innovative leader.

Global leader in market.

Companies around the world rely on Talkdesk to optimize customer experiences, and G2 has rated us #1 in Contact Center Operations a remarkable 16 times.

Trusted partner.

Customer satisfaction is our specialty, so it's no wonder we receive outstanding reviews. We have a rating of 4.4 out of 5 on Trustpilot.

Superior customer experience service.

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Innovative companies globally rely on Talkdesk.

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Talkdesk delivers enterprise scale with consumer simplicity. Our platform is adaptable and integrates with your other core technologies—so you can have better contact centers that scale with your business.

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With an automation-first approach, we’re building a better way for businesses and customers to engage with one another.

Leader in AI

30+ security certifications. 
Global call quality. 
Authentication &amp; Threat Protection.

Trusted

Connect to your customer with crystal-clear voice quality, unmatched reliability, and personalization that reflects your brand.

Superior voice and call quality

We’re always working to improve and innovate, releasing hundreds of new features and integrations each year to stay ahead of technology and trends.

60+ integration, 80+ offerings access and growing

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UI and overall product is simple to use and is effective at accomplishing the goals of the company

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

For customer outreach, quality assurance is important and call quality is excellent.

Our contract with Five9 was finishing and we found a modern alternative which is much easier to use, which has a nice and easy interface, and which automatically connects with Salesforce. These differences were ones of the most important in the decision of changing the product for our daily work. Talkdesk is a great product for customer service.

I am sure there are many VOIP programs out there (we have tried 3 so far), but Talkdesk is here to stay. The integration with Salesforce, and the possibility and ease with which managers can listen to calls for quality reviews, offers everyone in my small office enough peace of mind about our work processes.

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Thanks - the Talkdesk Team.

We’d love to show you why leading companies around the world are choosing Talkdesk to empower their agents and elevate customer experience.