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Companies around the world rely on Talkdesk to modernize customer service.

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Ascend Ai Contact Center Our Platform Thumb

A trusted, flexible, and innovative contact center platform.

Talkdesk offers a contact center platform that helps enterprises deliver modern customer service their way with applications for customer self-service, omnichannel engagement, workforce engagement, employee collaboration, and customer experience analytics.

Make customer service your competitive advantage with Talkdesk.

Trusted

94% CSAT.
30+ security certifications.
Global call quality.
Authentication and threat protection.

Adaptable

Low-, no-, and custom-code tools.
Customizable workspace, reporting and integrations.
“Clicks not code” administration.

Integrated

70+ pre-built integrations.
Easy custom integrations.
AppConnect marketplace.

Native

Broadest suite of native apps.
One unified platform.
One user experience, device agnostic.

Intuitive

Fast deployment.
Fast onboard.
Fast time to value.

Innovative

AI-based apps to automate customer self-service, empower agents, mitigate fraud, and operationalize AI.
Human-in-the-loop technology with AI Trainer™.

"Talkdesk unified our systems, so we can better manage support requests and deliver stronger service to our customers."

Rob McGregor VP, Customer Experience and Channel Delivery, Emprise Bank