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Customers are demanding faster and more flexible support from their favorite brands. With Talkdesk Customer Experience Management Software, you have the tools needed to provide excellent customer service across any channel.

hero

Broadest suite of native apps. 
One unified platform. 
One user experience.

End-to-End

Flexible for your business. 
“Clicks not Code” admin. 
Front line empowerment.

Adaptable

Fast implementation. 
Modern user interface. 
No agent learning curve.

Intuitive

60+ integrations. 
Open APIs. 
Innovation ecosystem.

Integrated

30+ security certifications. 
Global call quality. 
Authentication &amp; threat protection.

Trusted

Make customer experience your competitive edge with Talkdesk.

features

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

Talkdesk is well suited for any industry that is looking track, customize, and increase efficiency in any call center setting.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

For customer outreach, quality assurance is important and call quality is excellent.

It helped us in retaining existing SIP Numbers, Integrating with internal AWS Storage, Integrating with reporting solution, Debugging call and call flows.

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

trustpilot

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Thanks - the Talkdesk Team.

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With Talkdesk Customer Experience Management Software, you have the tools needed to provide excellent customer service across any channel. Get a free demo.

Customer experience management software.