With Talkdesk, we have now been in a long relationship actually. So we can speak the truth. We can say what works well, what needs to be improved, but always with the same objective. Our culture is based on excellence and tailor-made services. With Talkdesk, we have found a partner who aligns with our values.

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Over 1,800 innovative enterprises rely on Talkdesk.

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70+ integrations to build your custom contact center solution.

Talkdesk meets the needs of our customers, as it allows AI integration, as well as opening up lots of different types of channels for customers to receive communication from their customers.

Everything is perfect and easy to use. Even when you consult with other Departments, it is so easy. There is nothing hectic; everything is smooth with the system and easy to use.

It is easy to use and understand; even someone who has never used it can log in and understand its features.

Talkdesk has a positive impact on all agents when it comes to being effective and being updated with the quality evaluations and tracking daily calls. The app is easy to navigate, even a person with low computer skills can be able to use it.

We prefer Talkdesk because its ability to report, ease of use, quality of calls, user friendly UI and price.

Talkdesk is very good for medium to large organizations that need customizability and many features.

Talkdesk is well suited for our organization in terms of when you need to go back and listen to conversations made with customers, and it also helps when you need proof that a specific communication has been made with a customer via a phone call. There are call recordings to assist when you need to go back to some conversations made.

It has made an impeccable impact because it has saved me time. I do not have to go to management or to the quality assurance team to know my work progress and where I need to improve because everything is sent to Talkdesk. I can find previous call recordings on Talkdesk wherever I need to confirm the seller's details.

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Request a free demo. We will help you create your contact center. Today.

Experience the cloud contact center for innovative enterprises.

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Broadest suite of native apps. 
One unified platform. 
One user experience.

End-to-end

Flexible for your business. 
“Clicks not Code” admin. 
Front line empowerment.

Adaptable

Fast implementation. 
Modern user interface. 
No agent learning curve.

Intuitive

Intelligent engagements. 
Operational efficiency.

AI-infused

70+ integrations. 
Open APIs. 
Innovation ecosystem.

Integrated

30+ security certifications. 
Global call quality. 
Authentication &amp; threat protection.

Trusted

Make customer experience your competitive edge with Talkdesk.

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Cloud Call Center Software  | Talkdesk

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Engage with customers anytime, anywhere, in any channel, using any device while seamlessly integrating with critical systems like Salesforce.

Cloud call center software for innovative enterprises.