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Conjunto mais amplo de aplicativos nativos. 
Uma plataforma unificada. 
Uma experiência de usuário.

De ponta a ponta

Flexível para o seu negócio. 
Administrador “Clicks not Code”. 
Empoderamento da linha de frente.

Adaptável

Implementação rápida. 
Interface de usuário moderna. 
Nenhuma curva de aprendizado do agente.

Intuitivo

Engajamentos inteligentes. 
Eficiência operacional.

Integrado com IA

Mais de 60 integrações. 
APIs abertos. 
Ecossistema de inovação.

Integrado

Mais de 30 certificações de segurança. 
Qualidade de chamada global. 
Autenticação e proteção contra ameaças.

Confiável

Faça da experiência do cliente sua vantagem competitiva com a Talkdesk.

features

A Talkdesk está focada em construir para o futuro, mas não às custas de seus clientes atuais. Eles não apenas ouvem, mas agem com base em nossos comentários e ideias. Conquistamos um verdadeiro parceiro de negócios com a Talkdesk.

quote

Mais de 1.800 empresas inovadoras confiam na Talkdesk.

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Mais de 60 integrações para construir sua solução de contact center personalizada.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

For customer outreach, quality assurance is important and call quality is excellent.

Our contract with Five9 was finishing and we found a modern alternative which is much easier to use, which has a nice and easy interface, and which automatically connects with Salesforce. These differences were ones of the most important in the decision of changing the product for our daily work. Talkdesk is a great product for customer service.

I am sure there are many VOIP programs out there (we have tried 3 so far), but Talkdesk is here to stay. The integration with Salesforce, and the possibility and ease with which managers can listen to calls for quality reviews, offers everyone in my small office enough peace of mind about our work processes.

trustpilot

Solicite uma demonstração gratuita. Ajudaremos você a criar seu contact center. Hoje.

Experimente o contact center na nuvem para empresas inovadoras.

panel

Cloud Call Center Software  | Talkdesk

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Thanks - the Talkdesk Team.

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Interaja com os clientes a qualquer hora, em qualquer lugar, em qualquer canal, usando qualquer dispositivo enquanto se integra perfeitamente com sistemas críticos, como o Salesforce.

Software de call center em nuvem para empresas inovadoras.

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