Com a Talkdesk, temos um longo relacionamento, na verdade. Então podemos falar com total sinceridade. Podemos dizer o que funciona bem, o que precisa ser melhorado, mas sempre com o mesmo objetivo em mente. Nossa cultura é pautada na excelência e em serviços sob medida. Com a Talkdesk, encontramos um parceiro que se alinha com nossos valores.

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Mais de 1.800 empresas inovadoras confiam na Talkdesk.

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Mais de 70 integrações para construir sua solução de contact center personalizada.

Talkdesk meets the needs of our customers, as it allows AI integration, as well as opening up lots of different types of channels for customers to receive communication from their customers.

This app allows agents to handle calls in a very easy and professional way. What is good about this system is that the call becomes very smooth without facing any difficulties. You just paste a number in a dialpad and make a call, which is very easy.

Talkdesk records your calls for you, and you can listen to them right after the call, if there's information you want to verify. You can get your QA markings/scores right on Talkdesk, and it has a direct link to the dashboard or Zendesk of the call that was marked.

It allows agents to receive evaluation scores of calls and tickets, which is great because agents are always up to date with the scores for the month.

We prefer Talkdesk because its ability to report, ease of use, quality of calls, user friendly UI and price.

Talkdesk has allowed us to grow and scale while offering more service options to our clients.

Talkdesk is well suited for our organization in terms of when you need to go back and listen to conversations made with customers, and it also helps when you need proof that a specific communication has been made with a customer via a phone call. There are call recordings to assist when you need to go back to some conversations made.

It has made an impeccable impact because it has saved me time. I do not have to go to management or to the quality assurance team to know my work progress and where I need to improve because everything is sent to Talkdesk. I can find previous call recordings on Talkdesk wherever I need to confirm the seller's details.

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Solicite uma demonstração gratuita. Ajudaremos você a criar seu contact center. Hoje.

Experimente o contact center na nuvem para empresas inovadoras.

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Conjunto mais amplo de aplicativos nativos. 
Uma plataforma unificada. 
Uma experiência de usuário.

De ponta a ponta

Flexível para o seu negócio. 
Administrador “Clicks not Code”. 
Empoderamento da linha de frente.

Adaptável

Implementação rápida. 
Interface de usuário moderna. 
Nenhuma curva de aprendizado do agente.

Intuitivo

Engajamentos inteligentes. 
Eficiência operacional.

Integrado com IA

Mais de 70 integrações. 
APIs abertos. 
Ecossistema de inovação.

Integrado

Mais de 30 certificações de segurança. 
Qualidade de chamada global. 
Autenticação e proteção contra ameaças.

Confiável

Faça da experiência do cliente sua vantagem competitiva com a Talkdesk.

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Cloud Call Center Software  | Talkdesk

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Interaja com os clientes a qualquer hora, em qualquer lugar, em qualquer canal, usando qualquer dispositivo enquanto se integra perfeitamente com sistemas críticos, como o Salesforce.

Software de call center em nuvem para empresas inovadoras.