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Broadest suite of native apps. 
One unified platform. 
One user experience.

End-to-end

Flexible for your business. 
“Clicks not Code” admin. 
Front line empowerment.

Adaptable

Fast implementation. 
Modern user interface. 
No agent learning curve.

Intuitive

Intelligent engagements. 
Operational efficiency.

AI-infused

60+ integrations. 
Open APIs. 
Innovation ecosystem.

Integrated

30+ security certifications. 
Global call quality. 
Authentication &amp; threat protection.

Trusted

Make customer experience your competitive advantage with Talkdesk.

features

Companies around the world rely on Talkdesk to optimize customer experiences.

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60+ integrations to build your custom contact centre solution.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

Talkdesk has been a great phone platform for our customer support team. The third-party integration has made it easy for agents to launch calls from a customer ticket, log their call notes and have them carry over between ticketing and accounting programs. Good solution for businesses relying on a call queue system.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

For customer outreach, quality assurance is important and call quality is excellent.

Our contract with Five9 was finishing and we found a modern alternative which is much easier to use, which has a nice and easy interface, and which automatically connects with Salesforce. These differences were ones of the most important in the decision of changing the product for our daily work. Talkdesk is a great product for customer service.

I am sure there are many VOIP programs out there (we have tried 3 so far), but Talkdesk is here to stay. The integration with Salesforce, and the possibility and ease with which managers can listen to calls for quality reviews, offers everyone in my small office enough peace of mind about our work processes.

trustpilot

Engage with customers anytime, anywhere, in any channel, using any device while seamlessly integrating with critical systems like Salesforce.

Cloud call centre software for modern enterprises.

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Learn how companies are using Talkdesk Enterprise Cloud Contact Centre software to improve customer experiences and reduce costs!

Cloud Call Centre Software | Talkdesk

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Cloud call centre software for modern enterprises.

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Make customer experience your competitive advantage with Talkdesk.

End-to-end

Adaptable

Intuitive

AI-infused

Integrated

Trusted

Companies around the world rely on Talkdesk to optimize customer experiences.

60+ integrations to build your custom contact centre solution.

Customers love Talkdesk.

UI and overall product is simple to use and is effective at accomplishing the goals of the company

Integrates well with Salesforce.

Talkdesk offers a very great product at a very competitive price. While the other products had several things, Talkdesk gives you the ability to use what the business needs at the time instead of giving everything at once at a higher price.

We have been using it for the last 2 years, and so far, the overall experience is great. The interface is smooth and easily integrated with Chrome, which we widely use in our company.

For customer outreach, quality assurance is important and call quality is excellent.

Cloud call centre software for modern enterprises.