Con Talkdesk, tenemos una relación de larga data. Por eso podemos decir la verdad. Podemos decir qué funciona bien, qué hay que mejorar, pero siempre con el mismo objetivo. Nuestra cultura se basa en la excelencia y los servicios a medida. Con Talkdesk, hemos encontrado un partner que se alinea con nuestros valores.

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Más de 1,800 empresas innovadoras confían en Talkdesk.

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Más de 70 integraciones para crear su solución de contact center personalizada.

Talkdesk meets the needs of our customers, as it allows AI integration, as well as opening up lots of different types of channels for customers to receive communication from their customers.

Everything is perfect and easy to use. Even when you consult with other Departments, it is so easy. There is nothing hectic; everything is smooth with the system and easy to use.

It is easy to use and understand; even someone who has never used it can log in and understand its features.

Talkdesk has a positive impact on all agents when it comes to being effective and being updated with the quality evaluations and tracking daily calls. The app is easy to navigate, even a person with low computer skills can be able to use it.

We prefer Talkdesk because its ability to report, ease of use, quality of calls, user friendly UI and price.

Talkdesk is very good for medium to large organizations that need customizability and many features.

Talkdesk is well suited for our organization in terms of when you need to go back and listen to conversations made with customers, and it also helps when you need proof that a specific communication has been made with a customer via a phone call. There are call recordings to assist when you need to go back to some conversations made.

It has made an impeccable impact because it has saved me time. I do not have to go to management or to the quality assurance team to know my work progress and where I need to improve because everything is sent to Talkdesk. I can find previous call recordings on Talkdesk wherever I need to confirm the seller's details.

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Solicite una demostración gratuita. Le ayudaremos a crear su centro de contacto. Hoy.

Descubra el Contact Center en la nube para empresas innovadoras.

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El conjunto más amplio de aplicaciones nativas. 
Una plataforma unificada. 
Una experiencia de usuario.

Integral

Flexible para su negocio. 
Administración con clics, no con códigos”. 
Potenciación de la línea frontal.

Adaptable

Rápida implementación. 
Moderna interfaz de usuario. 
Sin curva de aprendizaje de los agentes.

Intuitivo

Compromisos inteligentes. 
Eficiencia operativa.

Impregnado de IA

Más de 70 integraciones. 
APIs abiertas. 
Ecosistema de innovación.

Integrado

Más de 30 certificaciones de seguridad. 
Calidad global de las llamadas. 
Autenticación y protección contra amenazas.

De confianza

Con Talkdesk, haga que la experiencia del cliente sea su ventaja competitiva.

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Cloud Call Center Software | Talkdesk

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Interactúe con los clientes en cualquier momento, en cualquier lugar, en cualquier canal, utilizando cualquier dispositivo, mientras se integra a la perfección con sistemas críticos como Salesforce.

Software de centro de llamadas en la nube para empresas innovadoras.