A Better Way with AI Day.
We believe AI-driven automation and orchestration transforms customer experiences.
So, we made it a holiday!
Experiências aprimoradas do cliente com IA,
Depoimento em vídeo
Merchants Bank is answering 90% of their calls within seconds.
Depoimento em vídeo
BCLC is reducing average hold time by 30 seconds.
Depoimento em vídeo
WBM is reducing after-call time to 60 seconds.
Depoimento em vídeo
BankUnited is achieving a 28% decrease in abandonment rate.
"This annual holiday celebrates the transformative power of AI in delivering exceptional CX for employees, businesses, and customers. This year we are championing Customer Experience Automation — a new category and platform designed to automate the full complexity of modern customer journeys. Join us this year, and every year, on A Better Way with AI Day as we applaud CX change makers using AI to make a positive, lasting impact with their customer interactions."
Tiago Paiva CEO & Founder, Talkdesk
A IA que realmente gera resultados.
Talkdesk CXA
Customer Experience Automation
Forget IVRs, single-purpose chatbots, and patchwork integrations. Talkdesk Customer Experience Automation (CXA) is a full-stack automation platform that actually works. It identifies what to automate, builds it for you, orchestrates AI agents across systems, and measures outcomes. Real automation. Real ROI. Purpose-built for the complex chaos of modern contact centers.
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