El conjunto más amplio de aplicaciones nativas. Una plataforma unificada. Una experiencia de usuario.

Integral

Flexible para su negocio. Administración con clics, no con códigos&quot;. Potenciación de la línea frontal.

Adaptable

Rápida implementación. Moderna interfaz de usuario. Sin curva de aprendizaje de los agentes.

Intuitivo

Compromisos inteligentes. Eficiencia operativa.

Impregnado de IA

Más de 60 integraciones. APIs abiertas. Ecosistema de innovación.

Integrado

Más de 30 certificaciones de seguridad. Calidad global de las llamadas. Autenticación y protección contra amenazas.

De confianza

Con Talkdesk, haga que la experiencia del cliente sea su ventaja competitiva.

features

Talkdesk se enfoca en construir para el futuro, pero no a expensas de sus clientes actuales. No sólo escuchan, sino que toman medidas sobre nuestro feedback y nuestras ideas. Hemos ganado un verdadero socio comercial con Talkdesk.

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Más de 1,800 empresas innovadoras confían en Talkdesk.

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Más de 60 integraciones para crear su solución de contact center personalizada.

The interface of the application its great for monitoring and handling all agents to improve productivity in real time.

Overall it is a good tool, it covers the basics, good reporting, good coverage, ease of use and it is pretty reliable, in the 18 months that we have used it, it has never failed.

The call quality is great. Talkdesk offers great integration options, all our required systems are integrated into TD natively.

Talkdesk is great for a Sales Organization that has to be on the phone all the time. Also, if you use Salesforce it is amazing that it can link calls straight to their account.

Talkdesk allows our company to call clients, track and record phone calls, and access voicemails using one platform. It also links with Salesforce to record data which is useful for tracking of daily calls. Having the ability to conduct conference calls and transfer calls also provides benefits other services may not offer.

Talkdesk is well suited to creating reports like the agent status report that shows the breakdown of the activities being performed by a team member. It helps determine whether the team member is trying to avoid his/her responsibilities or not.

The Talkdesk support team does an amazing job making sure issues are solved timely and requests are fulfilled in the best way.

It's suited when you want to route calls with different priorities, and when your customer service demands agents with different skills. Using the salesforce data dip we can quickly identify the type of client calling and assign a specific team to answer them or give them a higher priority on the waiting queue.

trustpilot

Solicite una demostración gratuita. Le ayudaremos a crear su centro de contacto. Hoy.

Descubra el Contact Center en la nube para empresas innovadoras.

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Cloud Call Center Software  | Talkdesk

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Thanks - the Talkdesk Team.

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Interactúe con los clientes en cualquier momento, en cualquier lugar, en cualquier canal, utilizando cualquier dispositivo, mientras se integra a la perfección con sistemas críticos como Salesforce.

Software de centro de llamadas en la nube para empresas innovadoras.

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