Hear from contact center industry thought leader Shep Hyken, Chief Amazement Officer at Shepard Presentations. He will discuss how companies are leveraging the latest technologies to improve customer satisfaction and increase agent productivity.
Talkdesk presents its vision for helping customers design intelligent contact centers that provide more personalized service to customers by optimizing agent effectiveness.
See the most exciting solutions in a live demo competition and join these innovators in a discussion about how they are helping companies deliver better customer experiences.
Hear how leading companies are leveraging the latest technologies to implement more intelligent and effective contact centers.
Learn what contact center actions leaders are taking now to improve the customer experience based on the latest research by Forrester VP and Principal Analyst, Art Schoeller.
340 West 50th Street
New York, NY 10019
New World Stages is a renowned performance art complex located between Times Square and Hell’s Kitchen, home to award-winning and record-setting shows. It is currently home to Avenue Q, Gazillion Bubble Show and Imbible. This historic location is the perfect backdrop to discuss Talkdesk’s revolutionary new AI-powered contact center software and what it means for the future.