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Talking AppExchange - Talkdesk Helps Canon EMEA Transform Sales and Service

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Thanks - the Talkdesk Team.

On this episode of Talking AppExchange, Salesforce’s Senior Manager, AppExchange Marketing, Andrew Gothelf, speaks with Canon EMEA’s Jos Blom to learn how the organization is transforming its inside sales and customer service teams to better serve its employees and customers with Talkdesk for Salesforce.
 
In this episode: 
02:40 – Canon EMEA challenges leading to Talkdesk 
04:03 – Why Talkdesk was the right solution for Canon EMEA 
05:02 – Benefits of Talkdesk for Canon EMEA for inside sales team 
06:00 – Having access to data, call recordings 
06:58 – How Talkdesk is helping Canon EMEA’s customer service department 
08:21 – The Talkdesk/Canon EMEA partnership and how it developed 
10:03 – The ROI achieved from Talkdesk
 
Learn more about <a href="https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000000qjFlEAI" rel="noopener" target="_blank">Talkdesk for Salesforce on AppExchange</a>

Fill out the form to watch the recording!

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Talking AppExchange - Talkdesk Helps Canon EMEA Transform Sales and Service

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