Incorporating Data Into Your Inbound Call Center Strategy

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Watch our webinar as Talkdesk’s Robert Sur chats with Nate Peace of SpotHero about how to collect meaningful call center data to improve your customer service efforts.

In this webinar you’ll learn:

  • Tips for selecting the best call center KPIs for your teams
  • Ways to keep agents engaged and motivated with data
  • Ideas for putting your data to use
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