Talkdesk + Zumiez
Tuesday, June 19, 2018, 10:00AM PDT / 1:00PM EDT
Featuring:
Megan Miles, Customer Service Manager, Zumiez
Lori Stout, Senior Product Marketing Manager, Talkdesk
Find out how Zumiez, a national retail provider, designed an amazing customer experience strategy and ensured satisfaction for their customers.
Join us for this 60-minute webinar as we explore Zumiez’s Customer Experience strategy and the phenomenal results that Zumiez has achieved using Talkdesk, including:
- Rapid implementation of Talkdesk Enterprise Contact Center Platform
- Improved call quality and SLAs
- More flexible dashboards and better reporting
- More personalized conversations and faster first call resolution
- Increased business agility and scalability through streamlined self-service
- Greater transparency, frontline control and agent engagement
