Building Your Model for CX Greatness
Dennis Snow, Former Walt Disney World CX Leader, Snow Associates
Kieran King, Senior Vice President, Customer Success, Talkdesk
Join customer experience luminary Dennis Snow to rethink and reimagine how we deliver and sustain exceptional CX for the new normal. With an acumen for customer service honed over 20 years as a leader in the Walt Disney World Company, you won’t want to miss this industry visionary’s keen insights and advice for the CX leaders of today. Plus you’ll learn about some of the practical solutions Talkdesk customers have leveraged in order to emerge from the pandemic stronger.