Talkdesk Live

The ultimate real-time reporting experience for call center supervisors and agents

Drill-Down Graphics

Drill-down graphics provide an in-depth look at the vital components of your call center. See how agents are spending their time and monitor live calls with a single click.

Big Screen Optimized

Talkdesk Live displays beautifully on both desktops and large screens alike. Empower your teams with the visibility they need to respond instantly to changing conditions.

Customizable Thresholds

Set meaningful thresholds for your metrics and get alerted when performance is off target. Widgets allow you to see the important details at a glance and maintain quality standards.

Talkdesk Live brings transparency to our call center metrics. This real-time visibility across all locations empowers our support heroes to take ownership over delivering high quality service at all times.

Nate Peace
Support Operations Lead at SpotHero

Experience the World's Leading
Cloud-Based Contact Center Software

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.

Talk to Sales 1-844-332-2859