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Talkdesk helps providers reimagine patient experience.

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Talkdesk Healthcare Experience Cloud key features.

EHR integration

Surface key information for tailored interactions across the patient journey. Leverage deep functionality with direct EHR bridges and a HL7 FHIR standards-based universal EHR connector.

Healthcare agent workspace

Give staff a unified view of patient context from previous interactions and medical history, and recommended next-best actions within a single interface.

Agent assistance

With medical-grade speech-to-text, give agents real-time recommendations for content and answers as they engage patients.

Healthcare provider workflows

Use deep integrations and pre-built flows to streamline interactions and automate processes such as payments, appointment management, and prescription refills.

Explore the connected, intelligent, and intuitive contact center built for healthcare.

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