Customer Stories

USE CASE

Support and Sales

INDUSTRY

Logistics and Supply Chain

INTEGRATION

Zendesk

KEY METRIC

↓ Call waiting time and abandonment rate

"Lineten’s customer experience is vital to our strategy. We're putting a lot of effort into trying to make sure that our consumers can reach us, and in turn we can reach them, and Talkdesk is truly helping us with that."

Quaid COMBSTOCK, Growth Lead

Watch Customer Story

Learn how Talkdesk has enabled Lineten to revolutionize their customer experience, reducing wait time on average from just under two minutes to 18 seconds and call abandonment from 33% to 7%.

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