At Talkdesk, we are disruptive risk-takers, don't have a traditional way of doing things, and will do whatever it takes to build a product that improves customer experiences. Join the adventure and grow with us. With $268 million in funding and more than 1,800 customers, we’re revolutionizing the industry of contact centers. Join a hyper-growth company that's innovative, bold, and ambitious. Be a part of the future of technology and make an impact on an evolving industry. If you're a self-starter and hungry to learn, apply now and enjoy the ride.
We are looking for a telecommunications industry marketing manager who will act as the voice of the market in order to elevate Talkdesk’s position in the vertical. You will speak the language of the customer as you create authentic, compelling and cutting-edge content that drives thought leadership and generates pipeline, educates sales and other internal departments, and collaborates with a wide variety of internal stakeholders. You will execute innovative campaigns that drive demand and evangelize Talkdesk’s telco solutions. Expect to manage and execute on industry solution launches.
This is a customer-facing role that requires you to know your competitors, your buyers and your products. You support strategic insights with market evidence and use that knowledge to develop industry-specific messaging that resonates with buyers and empowers sales channels.
This is a highly dynamic and fast-paced role in a demanding industry vertical. We’re looking for candidates who excel at collaboration and teamwork, and have a “can-do” attitude. Exceptional written and verbal communication skills are a must. Ideal candidates will have familiarity with the telecommunications industry and are able to bring a solid, customer-centric point of view to Talkdesk.
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.