At Talkdesk, we are disruptive risk-takers, don't have a traditional way of doing things, and will do whatever it takes to build a product that improves customer experiences. Join the adventure and grow with us. With $268 million in funding and more than 1,800 customers, we’re revolutionizing the industry of contact centers. Join a hyper-growth company that's innovative, bold, and ambitious. Be a part of the future of technology and make an impact on an evolving industry. If you're a self-starter and hungry to learn, apply now and enjoy the ride.
Responsibilities:
- Build and lead the field sales organization in the APAC region
- Define sales goals with leadership team and implement processes, infrastructure and hiring to execute against set goals and quotas
- Create, cultivate and reward a culture of innovation, objectivity, purposeful contribution, and founder mindset within the organization
- Build, lead, develop, and coach a team of Sales Directors and sales account executives
- Execute against targets for an assigned territory by hiring and managing elite account executives
- Successfully manage account executives through ramping, training, and day-to-day activities.
- Drive continual progress for each individual on your team
- Become a SaaS expert with deep domain knowledge of Talkdesk products and services
- Accountable for accurate forecasting
- Create strategic plans to generate a strong pipeline, while meeting and exceeding sales targets
- Build and maintain business and executive relationships with prospects, clients, and partners - engage customers in jointly addressing business priorities and objectives that align with their business needs and timelines
- Collaborate with other departments to promote customer needs and create viable solutions
- Conduct web-based demos and develop materials necessary to accelerate customer acquisition
- Work closely with the Vice President of Sales in compiling sales reports, customer trends, and competitor information
Requirements:
- Excellent leadership, communication, presentation, problem solving, analytical, and solution selling skills
- 10+ years of sales experience in a B2B environment
- Minimum of 8 years in sales leadership positions
- Solid understanding and experience selling into enterprise accounts - must have a “Hunter” mindset with the ability to learn, adapt and improve constantly
- Prior success calling on executives in a highly competitive market
- Proficient with web-based demo software and tools
- Strong working knowledge of Salesforce
- SaaS and Communications experience highly preferred
- Experience and success with multi-year contracts exceeding $100K+ ARR
- Articulate, passionate and committed to success
- strong understanding of channel partnerships and strategic relationships
- Ability to travel 40% of the time
- Bachelor’s degree
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
