Fullstack Software Engineer

At Talkdesk, we are disruptive risk-takers, don't have a traditional way of doing things, and will do whatever it takes to build a product that improves customer experiences. Join the adventure and grow with us. With $268 million in funding and more than 1,800 customers, we’re revolutionizing the industry of contact centers. Join a hyper-growth company that's innovative, bold, and ambitious. Be a part of the future of technology and make an impact on an evolving industry. If you're a self-starter and hungry to learn, apply now and enjoy the ride.

As a Full Stack Software Engineer, you will be an integral part of the Professional Services Engineering team, delivering software that brings new customers to our platform and directly impacts our growth.  You will develop web services, user interfaces and backend processes that connect Talkdesk to various APIs and datastores to allow our customers to provide the very best customer and agent experience on the Talkdesk platform. You will also act as a technical resource for the Professional Services Engineering team to help guide customers into the right solution. If you love learning new things and using cutting edge tech to solve real problems for our customers, you’ll be a perfect fit

Responsibilities:

• Develop and integrate customized solutions to our enterprise customers
• Participation in design sessions with particular focus on asking questions and understanding why the team makes the design decisions that they do
• Work with other development teams to optimize our framework, ensuring seamless integrations, processes and documentation
• Extend our products’ functionality by using cutting edge technologies (Kotlin, Java, React, AWS).
• Understand our business and provide guidance to our partners on the best way to implement the customized solutions. 
• Contribute to best practices for the integrations processes as well as for its roadmap.

Requirements:

• B.S. in Engineering/Computer Science or demonstrable experience required
• General knowledge of software design principles, building APIs and cloud services
• Minimum 2-4 years of relevant work experience 
• Proficiency in one or more modern programming languages - Kotlin, Java, Python
• Front end development experience (React Framework)
• Experience in integration frameworks like Spring, Node.js
• Knowledge of a cloud platform like AWS, Google Cloud or Azure
• A passion for building new things and using technology and your creativity to come up with innovative and durable enterprise solutions
• Mature demeanor and positive attitude
• Ability to work cross-functionally in a fast-paced startup environment

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.