Together at Talkdesk, we’re building a future of brilliant customer interactions. We have the cleverness, curiosity, and grit to make us a team of customer heroes: thinkers, achievers, and dreamers who believe that our world-class SaaS platform can influence a new kind of customer interaction.
Talkdesk started from a hackathon win in 2011 and has since become one of the fastest-growing companies in the world, a Gartner Magic Quadrant Visionary, and enabled billions of customer interactions using our platform. With $124.5 million in backing from DFJ, Salesforce Ventures, Storm Ventures, and Viking Global Investors and supported by the successes of our 1,800+ customers from IBM, Acxiom, Discovery Education, and Peloton, Talkdesk is disrupting a $40+ billion stagnant market.
We’re now looking for the new members of the Talkdesk family - those ambitious, driven, and collaborative individuals who thrive in a fast-paced environment and will push us to do even greater things together. If you would like to help us shape the future of Talkdesk, come along with us on our journey - your dream job is waiting!
As a product manager at Talkdesk we expect you to become the voice of our customers and market, and work with the engineering team to turn the vision into product requirements.
In the Data cluster you will be a key asset in the delivery of data driven transformation products for internal and external stakeholders. Every day your team will make a new tech piece of art to enable Reporting, Business Intelligence, Machine Learning and Artificial Intelligence features. Think of the data backbone that powers dashboards, strategic insight packs, visualizations, new (smart) data sources, “you name it” and drive better decisions across all company and our end customers. You will be the to-go person for Product, Engineering and Data & AI leadership to detail the plans, scope and delivery of cutting edge Data Platform and associated features. If the idea of working with a young, intellectually stimulating and dynamic team using the latest Big data technology to power real-time and batch data use cases, the Data cluster has simply been made for you. Our customers and their customers will remember you every single day when they seamlessly interact with our data powered product.
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.