Together at Talkdesk, we’re building a future of brilliant customer interactions. We have the cleverness, curiosity, and grit to make us a team of customer heroes: thinkers, achievers, and dreamers who believe that our world-class SaaS platform can influence a new kind of customer interaction.
Talkdesk started from a hackathon win in 2011 and has since become one of the fastest-growing companies in the world, a Gartner Magic Quadrant Visionary, and enabled billions of customer interactions using our platform. With $124.5 million in backing from DFJ, Salesforce Ventures, Storm Ventures, and Viking Global Investors and supported by the successes of our 1,800+ customers from IBM, Acxiom, Discovery Education, and Peloton, Talkdesk is disrupting a $40+ billion stagnant market.
We’re now looking for the new members of the Talkdesk family - those ambitious, driven, and collaborative individuals who thrive in a fast-paced environment and will push us to do even greater things together. If you would like to help us shape the future of Talkdesk, come along with us on our journey - your dream job is waiting!
We are looking for a savvy Senior Data Scientist to join our growing team of Data experts. The hire will be instrumental in helping the business continue its evolution into an analytical and data-driven culture and also in supporting relevant stakeholders and teams through quantitative analytics, and the application of appropriate advanced analytics for the business’ key initiatives.
The Senior Data Scientist will partner with Business Analysts, Data Engineerings, and fellow Software Engineers to translate business requirements into quick prototypes. He/she will also guarantee the development of big data capabilities, frameworks, and governance processes in the business at large enabling more effective data executions/analytics campaigns and the achievement of overall business targets/objectives. Within the team, he/she will develop new and improved analytics systems, all the way from prototyping to production.
Must be proficient at
Nice to have