Did you know Talkdesk was conceptualized in Portugal? Since its inception at a hackathon in 2011, Talkdesk has grown to be one of the most recognizable names in the contact center industry. Under the leadership of Talkdesk Founder and Chief Executive Officer (CEO) Tiago Paiva, the company has attracted an enviable roster of enterprise clients, including IBM, Peet’s Coffee, Dropbox and apparel store Zumiez. While Talkdesk has changed significantly since those early days, the company’s connection to Portugal remains the same.
Portugal plays an integral role in Talkdesk’s success. We currently have three offices there, in Coimbra, Lisbon and Porto. Many of our teams are located in Portugal, including our Creative team and many of our engineers. Because more than 350 Talkdeskers (and counting) call Portugal home, we asked them to highlight some of the “must-sees” in the incredible cities where our offices are located.
If you like walking uphill, you’ll have plenty of opportunities for that here. 🙂 The city center is very student-oriented, so you have a very young crowd in the nightlife.
Praxis Restaurant is a brewhouse and museum, and you can learn about and enjoy Coimbra’s beer heritage.
The university, which is the oldest in the country, and the Roman criptopórtico of Aeminium.
The University of Coimbra main plaza.
The old cathedral and the old town.
The youngest neighborhood in the capital, called “Parque das Nações”. You’ll find it has nothing to do with the rest of the city. An absolute modern oddity that contrasts with the centuries-old Lisbon.
On Friday and Saturday nights, go to Bairro Alto. You can compare it to Madrid’s Chueca and London’s SoHo… by Lisbon’s standards, of course!
The MAAT Museum is a really cool place to visit if you want to see some exhibitions, or just chill out with a view of the Tagus river.
There are a lot of traditional pastries to try, but “pastéis de Belém” are the most famous.
Visit Jardins de Belém, next to the President’s home, and have a “pastel de nata” (custard pie). Then, enjoy the riverside view and all the monuments from the “descobrimentos” maritime discoveries legacy days—because Portugal kind of discovered more than half of the world. 🙂
Everyone speaks English here, you are at home!
Visit all the miradouros.
Eat at Francesinha (Little French) and Chocokebab.
Enjoy Porto wine.
You have several taxi companies here in Porto (MyTaxi, regular taxis, Uber, Cabify and Bolt). If you want to use public transportation (bus/metro) and if you have an Android with NFC, please install the Anda App and it will be so easy to use the available transports.
…If you need us, we’ll be planning a trip to Portugal.
Sign up for CX and call center insights delivered weekly to your inbox.