The Talkdesk Difference: Ease of Use


From the very first inception of Talkdesk, there was always a basic idea that drove the direction of our product: other offerings in the call center space were complicated and Talkdesk had to be different. On-premise hardware was expensive and difficult to service, setup took months and changes to your call center could only be […]

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Investing in Innovation: Inside the Mind of the Man Behind Salesforce Service Cloud


This interview is with Mike Milburn, Chief Customer Officer of Service Cloud at Salesforce. This conversation originally appeared in Opentalk magazine. You meet with customers all the time. When it comes to call centers and service centers what are people focusing on today compared to a decade ago? To start off, I began as an architect with Salesforce, […]

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Opentalk 2017: Turning Big Data into Big Decisions


Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Turning Big Data into Big Decisions Speaker: Tomasz Tunguz – […]

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Have you heard? There’s a new way to partner with Talkdesk

Services Partnership opportunity talkdesk

Talkdesk is excited to announce that we are expanding our partnership opportunities. Beyond becoming an AppConnect Partner or becoming an official Channel Partner, there is a third opportunity to partner with us … You can now become a Services Partner. What is a Services Partnership? A Services Partnership is an opportunity to work with Talkdesk to […]

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Announcing App Dash: A Webinar Series with Prizes!

Talkdesk is excited to launch the first ever App Dash — a series of webinars in which AppConnect partners showcase their applications. By attending, not only will you learn about how to take advantage of five great app integrations, you can also help your favorite app win their first AppConnect award! As the first enterprise […]

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