Call Center

3 Advantages of Using Web Chat in Your Call Center Software

3 Advantages of Using Web Chat in Your Call Center Software
by Shauna Geraghty

May 26, 2015

min read

Call Center

10 KPIs That Affect Customer Satisfaction with Call Center Service

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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