Monday May 14, 2018 Call Center

2018 Call Center Service Level Benchmark

The Manager’s Guide to Contact Center Benchmarking

Alison Jarris

Alison is the Manager of Content Marketing at Talkdesk. She lives in San Francisco and serves as the Director of Communications at The LONA Project, a non-profit that invests in women's ability to provide for themselves by connecting them to education, resources and job opportunities.